Privacy Policy

This Privacy Policy explains how Eventify Solutions collects, uses, stores and protects personal data when you visit our website or contact us through it. We have written it in plain language and aligned it with India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000, together with the rules made under them.

1. Who we are

Eventify Solutions is the trade name of a proprietorship business. The legal name of the business is Ainu Ann Varghese (Proprietorship).

• Trade name: Eventify Solutions
• Legal name of business: Ainu Ann Varghese (Proprietorship)
• Head Office: Eventify Solutions, TC 26/319-1, Green Lane, Pottakkuzhi, Thiruvananthapuram 695035, Kerala, India
• GSTIN: 32ANLPV7264K1ZC

For the purposes of the DPDP Act, we are the Data Fiduciary for the personal data described in this policy. In this policy, “we”, “us” and “our” refer to Eventify Solutions, and “you” refers to the person whose data we process.

2. What personal data we collect

We collect personal data mainly when you fill in an enquiry, quotation or consultation form on our website. Depending on the form, this may include:

• Your name and, if you choose to provide it, your company or organisation name.
• Your email address and phone or WhatsApp number.
• The service you are interested in, your budget range and your expected timeline.
• The description of your project or requirements that you write in the form.
• Lead-source information, such as the page you were on when you submitted the form, the page that referred you to our site, and campaign (UTM) parameters in the link you followed.
• Your IP address and basic technical details of the submission, used to prevent spam and abuse.

If you contact us by email, phone or WhatsApp, we will also have the details you share in that conversation. Please do not send us sensitive information, such as financial account details or government identity numbers, through our forms.

3. Why we use your data

• To respond to your enquiry and understand your requirements.
• To prepare quotations, proposals and consultation follow-ups.
• To understand which pages and campaigns bring enquiries, so we can improve our website and marketing.
• To protect our website and forms from spam, fraud and abuse.
• To comply with legal obligations, such as tax and accounting requirements, if you become a client.

We do not sell your personal data. We will not add you to marketing mailing lists unless you have clearly agreed to it.

4. Legal basis: your consent

We process the personal data you submit through our forms on the basis of your consent, which you give when you submit the form after being informed of this policy. You may withdraw your consent at any time by contacting us. Withdrawal does not affect processing carried out before it, but we may no longer be able to respond to or continue with your enquiry. Where the law permits or requires processing for certain legitimate uses, such as complying with a legal obligation, we may also rely on those grounds.

5. Where your data is stored and who processes it

We use trusted service providers to run our website and handle enquiries. These may include:

• A website hosting provider, which stores and serves the website and form submissions.
• An email delivery provider, which delivers enquiry notifications and our replies.
• Optionally, a customer relationship management (CRM) tool, which helps us keep track of enquiries and follow-ups.

These providers act as Data Processors on our behalf. They may process data on servers located in India or other countries, and we expect them to apply appropriate security safeguards. We may also disclose personal data where required by law, or to protect our legal rights.

6. How long we keep your data

We keep enquiry data for up to 24 months from your last interaction with us, so that we can respond to follow-up questions and refer back to earlier discussions. If you become a client, we keep the data needed for the relationship for as long as that relationship requires, and for any longer period required by tax, accounting or other laws. You can ask us to delete your enquiry data at any time, and we will do so unless we are legally required to retain it.

7. Cookies, analytics and local storage

• Analytics: We only use analytics tools after you give consent through our cookie banner. Analytics helps us understand how visitors use the site in aggregate.
• Withdrawing consent: You can change or withdraw your cookie consent at any time using the “Cookie settings” link in the website footer.
• Essential local storage: We use your browser’s local storage to remember your cookie consent choice, so we do not ask you on every visit. This is necessary for the site to respect your choice and does not require separate consent.

8. WhatsApp and other third-party services

Our website may include links that open WhatsApp so you can message us directly. When you use WhatsApp, your communication is also subject to WhatsApp’s own terms and privacy policy, which we do not control. The same applies to any other third-party website or service linked from our site.

9. Your rights

Under the DPDP Act, you have the right to:

• Access: ask for a summary of the personal data we hold about you and how we process it.
• Correction and completion: ask us to correct inaccurate or incomplete data, or to update it.
• Erasure: ask us to delete your personal data, unless we need to keep it to comply with the law.
• Withdraw consent: withdraw consent you have given, as easily as you gave it.
• Grievance redressal: raise a complaint with us about how we handle your data, and receive a response.
• Nominate: nominate another person to exercise your rights on your behalf in the event of your death or incapacity.

To exercise any of these rights, contact us using the details on our Contact page. We may need to verify your identity before acting on a request. If you are not satisfied with our response, you may approach the Data Protection Board of India in accordance with the DPDP Act.

10. Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal data from children (persons under 18 years of age). If you believe a child has submitted personal data to us, please contact us and we will delete it.

11. Security

We take reasonable security measures to protect personal data, including encrypted connections (HTTPS) for our website, limiting access to enquiry data to those who need it, and choosing service providers that maintain appropriate safeguards. No method of transmission or storage is completely secure, but we work to protect your data and will act promptly, including notifying affected persons and authorities where required by law, if a personal data breach occurs.

12. Changes to this policy

We may update this Privacy Policy from time to time, for example when the law changes or we change how we handle data. The date at the top of this page shows when it was last updated. Where changes are significant, we will make reasonable efforts to bring them to your attention.

13. Contact us

For any questions about this policy or your personal data, please reach us through the contact details published on our Contact page (/contact).